RETURNS & REFUNDS

We want you to be totally happy with your purchase.

If for any reason you are not, simply return the item(s) to us in their original and unopened packaging for a Refund or Exchange. All items returned must be in a , unused and resalable condition to be considered for a Refund or Exchange.

This does not affect your statutory rights of returns for faulty or defective products.

WHAT IS THE RETURNS PROCEDURE?

So that we can keep a track of returns, and also make sure we have stock in preparation for exchanges,contact us with your request or call us on the following number and obtain a Returns Reference Number (RRN).

Email : 

Tel : 

(Lines open 09:00 to 17:00 Monday to Friday)

Once you have been provided with a Returns Reference Number (RRN), please send the items to our Returns Department (address below). 

WHAT IS THE RETURN PERIOD?

The Returns must be made within Thirty (30) days from the date of delivery.

Our Returns Address

Kastar UK

86 Ennerdale Road

Leigh

Gtr Manchester

WN7 2TB

UK

Yes we offer attractive trade and bulk discounts to potential commercial users ,tradesmen and retailers of our products , with full UK support

Please contact us 

The real strengths of epoxy grout are water absorption, strength, and chemical resistance. Epoxy absorbs about 50-times less water than traditional cement grouts, has double the strength, and chemical resistance that stands up to even the toughest environments.

Mold and mildew will grow on the surface of anything, even epoxy shower grout. This is especially true in showers where soap, hot water, and skin oils create a buffet for growth. But there's no chance of the mold penetrating inside epoxy grout, there's simply no space within the epoxy matrix for this to happen.

Most importantly, epoxy grout is strong and durable. It is highly resistant to stains, cracks, chemicals, harsh weather conditions, and climate changes. These characteristics make epoxy grout the only way to go if you're looking for the most durable, efficient way to do tile work. (TileDoctor)

We offer a complete installation service of our products in most parts of the UK , New Commercial & Domestic installations and some repointing work on request .

Please contact us for details